Frequently Asked Questions
You Asked, We Answered for Your Convenience
How long does it take to receive my order?
Usual processing takes 5-7 business days, but we have experienced longer processing times with COVID-19. Please allow at least 10 business days during these times. Your order may take longer than 10 days. Please be patient. We promise its coming and it’s worth the wait!
Why does So Peachy use glass bottles?
The ingredients in So Peachy are all natural and organic with no artificial preservatives. Dark, glass bottles are used in order to maintain the integrity of the product . These are the BEST bottles to use for natural products.
Are So Peachy products handmade?
Yes, all of the products offered by So Peachy are handmade by the founder, Shawn Billings
Why is my bottle different than other bottles? My bottle doesn’t have a pump.
Due to COVID-19, our original supplier has not been able to meet demand. It is taking 3 months to receive bottles from them; therefore, we have had to find new suppliers who may not carry the type of bottles we normally use. The same product is inside of the bottle, just not as convenient as the ones with pumps. Whenever we are able to get bottles with pumps, those are the ones we use. They are my first choice for my clients.
If I break my bottle, can I get a replacement?
We only replace bottles that are damaged upon delivery. If this is the case, please take a picture of the damaged package and email us at firstname.lastname@example.org right away!